STRATEGI LINGKUNGAN KERJA ADAPTIF DAN REWARD SERVICE CHARGE PENGARUHNYA TERHADAP PRODUKTIVITAS KERJA KARYAWAN HOTEL

M. Afip  Mustakim; Khaeruman Khaeruman; Aria Cendana Kusuma

doi:10.53067/ijebef.v6i2.349

Authors

M. Afip Mustakim Universitas Bina Bangsa
Khaeruman Khaeruman Universitas Bina Bangsa
Aria Cendana Kusuma Universitas Bina Bangsa

DOI:

https://doi.org/10.53067/ijebef.v6i2.349

Keywords:

Adaptive Work Environment; Reward Service Charge; Employee Work Productivity; Hotel Industry; Human Resource Management, Lingkungan Kerja Adaptif; Reward Service Charge; Produktivitas Kerja; Industri Perhotelan; Manajemen Sumber Daya Manusia

Abstract

Indonesia's growing hospitality industry requires effective human resource management as a basis for competitive advantage. PT. Serang Asri Hotel, a four-star hotel in Serang City, Banten, faces productivity problems caused by a suboptimal adaptive work environment and delays in Reward Service Charge distribution. This study analyzes the effect of Adaptive Work Environment and Reward Service Charge on Employee Work Productivity, partially and simultaneously, and identifies the most dominant variable. A quantitative causal associative method was used. Data were collected from 111 of 152 employees via stratified random sampling, then analyzed using multiple linear regression, t-test, F-test, correlation, determination coefficient, and standardized beta coefficient in IBM SPSS 26. Results show Adaptive Work Environment has a positive, significant partial effect on productivity (t = 13.575; sig. = 0.000), and Reward Service Charge also has a positive, significant partial effect (t = 12.652; sig. = 0.000). Both variables simultaneously affect productivity significantly (F = 45.625 > F-table = 3.081), with a determination coefficient of 79.38%. Adaptive Work Environment is the most dominant variable, with a standardized beta of 0.601, higher than Reward Service Charge's 0.560. Management should strengthen the work environment while maintaining a fair Reward Service Charge system to improve productivity sustainably.

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